Privacy Policy

Your privacy matters to us. Learn how MEDDIC-GPT protects and handles your data.

Last updated: 12/14/2024

At MEDDIC-GPT by TrainMyTeam, we're committed to protecting your privacy while providing you with the best possible sales qualification experience. This policy explains how we collect, use, and protect your information.

Information We Collect

  • Basic account information through Google Sign-In
  • Email address for authentication
  • Sales conversation data you choose to share
  • MEDDIC analysis and interactions
  • Usage patterns to improve our service

How We Use Your Data

  • Authenticate and secure your account
  • Provide MEDDIC analysis services
  • Save and retrieve your sales analyses
  • Improve our AI model and services
  • Send important service updates

Third-Party Services

To provide our services, we work with trusted third-party providers:

Authentication & Storage

  • Supabase: Handles user authentication and securely stores your chat history and MEDDIC analyses
  • Google Auth: Provides secure sign-in functionality

AI Processing

  • OpenAI: Powers our AI analysis capabilities. Your conversations are processed according to OpenAI's privacy standards

These services are bound by their respective privacy policies and our data processing agreements. We only share the minimum information necessary for these services to function.

Data Retention

We retain your data for as long as you maintain an active account with MEDDIC-GPT. You can:

  • Access your MEDDIC analyses at any time through your account
  • Request deletion of specific analyses or your entire account
  • Export your data before account deletion

Data Security

We implement industry-standard security measures to protect your information:

  • Secure authentication through Google
  • Encrypted data transmission using SSL/TLS
  • Regular security audits and updates

Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. You can choose to:

  • Accept analytics cookies to help us improve our website
  • Decline analytics cookies and browse the site without being tracked
  • Change your preferences at any time by clearing your browser cookies

Questions About Your Privacy?

We're here to help with any privacy-related questions or concerns.

Contact Us